Meet the Team: Stephanie Ruiz, Client Experience Executive

It’s always an exciting time when we get to welcome a new member to the Festicket & Event Genius family.

Through our ‘Meet the team’ blog series, we’ll be shining the spotlight on the people helping make the magic happen, finding out their stories, ambitions, the live entertainment experiences that shaped them, and more.

In this latest post we caught up with one of the newest members of our North American team, Stephanie Ruiz, who’s joining us as a Client Experience Executive.

Why did you choose to join Festicket & Event Genius?
‍I was a fan of the innovation and passion Festicket and Event Genius put forward. Having interviewed with multiple people during my application process, it was clear that the culture was in line with what I was looking for. I felt like this role was perfect for me and that I would be a great fit for it, so signing on with the company and in this position specifically was a no-brainer.

What attracted you to the live events and festival industry? Or what do you enjoy most about the industry if you've previously been working in it?
‍Standing in the crowd at shows as a teenager and not wanting that moment to end. As an eight-year music vet, what I enjoy most is seeing crowds having a safe and fun time and knowing that I contributed to creating that experience.

‍What do you hope to achieve at Festicket & Event Genius?
‍Grow my understanding of the industry from this unique perspective, gain new on-site experiences, and contribute to the growth of the North American sector of the company.

‍What are you most excited about with regards to your new role here?
‍The opportunity to be part of a smaller and hands-on team in North America.

‍As a fan, what is your favourite festival or gig memory?
‍Catching James Hetfield's guitar pick from the second row at Metallica's Too Heavy For Halftime show at AT&T Park in San Francisco.

‍What is your favourite onsite working memory?
‍Seeing a crowd of more than 18,000 holding up their lighters or phone lights during Avicii's set at the first festival I worked at called Weenie Roast.

Stephanie will join us in our Los Angeles office but we also have offices across the world, including in Europe and Australia, and are actively growing our teams across all these territories.

We’re a close-knit team of passionate music fans and event-goers dedicated to making the industry a better place for fans and organisers alike, and are always on the lookout for other like-minded individuals to join the family.

If you are interested in finding out more about working at Festicket and Event Genius, and the positions we are currently hiring for, you can do so by clicking here.