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Control audience flow with Timed Entry ticketing

Alex Ogilvie
8 Jul
2021
min read

For any attraction or activity, creating a manageable flow of attendees is an essential part of maintaining efficiency, customer satisfaction, safety and ultimately, profits. Amid the coronavirus pandemic, how you manage your audience upon entry to your venue or attraction also now has an all new level importance.

Timed Entry ticketing is a long standing feature of the Event Genius platform and one which has become more and more popular over recent months as COVID-1 9 restrictions are lifted and events and attractions around the world begin to reopen. The solution is designed to cope with even the most complex entry schedules, and is suitable for attractions and events of all kinds including: pop-up events, gigs, festivals, museums, walking tours, historic sites, theme parks and more.

The Features


•  Bespoke entry schedules: Our flexible solution can be configured to meet any timed entry schedule and can be used on multiple attractions within the same venue.
•  Configurable ticket types:
Sell tickets for peak, off-peak, VIP, concessions, group or any other type of ticket your attraction may require.
•  White label box office:
Sell tickets online via a box office on your own website or via a custom branded webpage hosted by us.
•  Assisted set-up:
Our Account Managers will work with you to create your initial calendars for between 3 and 12 months into the future.
•  Training & support:
Our team will teach your staff how to edit your prices and schedules and be available anytime you need a hand.

The Benefits:

•  Reduce manual administration and errors:
Our system will manage your bookings automatically reducing your staffing costs and reducing errors caused by manual booking methods.
•  Improved sales and online visibility:
By selling up to a year in advance your attraction becomes searchable online and less reliant on walk-up trade.
•  Manage the flow of visitors:
Set ticket allocations to match your capacity or staffing restraints and give customers visibility of sold-out time-slots.
•  Better protection:
With all ticket sales subject to our terms and conditions, your business is protected from last-minute cancellations or no-show customers. Based on a service policy we’ll agree with you, customers will be able to exchange their purchase for another date or you’ll be able to resell their time slot to walk-up customers and keep the value of the original order.

Get in touch

Interested in implementing our Timed Entry ticket solution for your attraction? Get in touch today, we'd love to hear from you.

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