Best Practise
How to stop ticket fraud and touting on your festival or live music event
Read Time
May 19, 2022
Sell, market and manage online events and live streams of all types from digital panels and workshops to gigs, concerts, DJ sets and festival style productions.
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We’ve been working hard to make sure Event Genius is the most complete and COVID-ready platform on the market, helping you reassure your fans and staff, reduce contact and deliver safer events.
In partnership with Clubbing TV and alongside our integrated egTicketing and egMarketing products, FesticketLive is a truly end-to-end live streaming solution allowing you to produce, deliver and manage high quality virtual experiences, reach new audiences and manage all your ticketing needs.
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For the past ten years, our partners at Clubbing TV have been at the forefront of electronic and live music streaming around the globe, working with the likes of Exit Festival, Tomorrowland and ADE. Choose FesticketLive and benefit from robust, reliable and world class production and live streaming.
DJs and electronic artists the world over are live streaming to their audiences more than ever but social media content policies present regular licensing issues, often cutting events short mid-stream. Utilise a fully legal and licensed streaming service through FesticketLive’s Clubbing.live integration and never have your live stream cut short again.
Sell tickets for your virtual events directly through your own website, Festicket and Ticket Arena. Attract a global audience, accept orders in over 40 currencies and 16 local payment methods and customise your e-tickets with private stream links, unique access codes and your all important branding.
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With virtual events, the world is your oyster. Tap into Festicket, Ticket Arena and Clubbing TV's international audiences and reach millions of dedicated fans across 50 countries worldwide. Our marketing global automations operate in local languages and will help you attract and sell to a whole new set of fans for your events and streams.
Make ticket buying quick and simple for attendees with mobile responsive, white-label branded pages.
Include private links, instructions or unique access codes in your e-tickets and automate delivery to fans.
Reward your top fans with unique discount codes and special offers.
Maximise sales through social media, email and CRM marketing, content and editorial, performance marketing, affiliate marketing and more.
Our unified shop is multilingual, available in multiple currencies and accepts payment methods of all types including Apple and Google pay, PayPal, SOFORT and more.
Automatic e-ticket delivery removes the need to close sales early and manually distribute event stream links, instructions or unique access codes.
Join the likes of Ultra Music Festival, IMS Ibiza, Time Warp and Miami Winter Music Conference.
Interactive chat functionality with gif and audio clip capabilities creates a real participative experience for your audience.
Sell online, at your venue box office and on-the-door. Seated or standing, big or small, the Event Genius platform has been developed to withstand the busiest of onsales and will help you deliver successful ticketing campaigns year after year.
Learn moreSell with Festicket and Ticket Arena and access our global audience of music lovers. We market to fans in over 22 countries, translate all campaign activity and accept 40 different currencies to make sure no matter where your venue is we have an audience for you.
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Reliable at all times, even when offline. egAccess has been built to serve festivals of all types from boutique food and drink festivals to global mega-scale music festivals. Scan tickets, manage multiple entry points, track attendance, eliminate ticket fraud, sync online sales in real time and much more.
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Let fans purchase credit in advance and accept payments across your festival site with a simple wristband tap for food, drink, showers, lockers, merchandise, rides and more.
Go cashless at your next festival and enjoy increased revenues, reduced queues, an improved fan experience and a safer, more hygienic, COVID-secure festival.
Effective and simple to use. Manage your events, view sales data, traffic sources, audience demographics and much more through our mobile-friendly dashboards.
Give fans easy access to their tickets, enable transfers, speed up entry and up-sell to ticket holders through the egPassport digital ticket wallet app.
We understand the challenges facing venue owners at present, that’s why we’ve introduced contactless access control, track & trace and socially distanced seating maps.
Download the egAccess scanning app for free or utilise our industry specific hand-held or COVID-ready contactless scanning terminals for larger events and venues.
Should you need it, our operations teams are ready to join you onsite, offer expert support and help deliver the best events possible at your venues.
Venues ticketed through Event Genius
Developed to support venues of all capacities
Unique visitors reached each year across our website listings
Event Genius will transform the way you sell tickets and manage your events. There are no joining fees or hidden costs so sign up today and find out for yourself.
Virtual events and
live streams hosted
since lockdown
Countries broadcast
in via Clubbing TV
Live stream tickets sold
Unique visitors reached
each year across
our website listings
“This deal signifies our trust in the Event Genius by Festicket team and platform. It’s great to be able to partner with one supplier for ticketing, travel, accommodation, cashless payments, access control and more. We believe this is the best way to improve the festival experience for our fans; the Event Genius by Festicket platform covers everything.”
Jason Jennings, Director - Afro Nation Portugal
"It’s been refreshing to work with a single supplier that could offer us everything we needed. By being able to provide us with an integrated solution that covers online ticketing, access control and cashless payments, our fans have only needed to create the one account and we’ve been able to see incredibly detailed insight into our audiences spending habits that we could have only dreamed about a few years ago."
Stu Butterworth, Director - Annie Mac presents Lost & Found Festival
“This deal signifies our trust in the Event Genius by Festicket team and platform. It’s great to be able to partner with one supplier for ticketing, travel, accommodation, cashless payments, access control and more. We believe this is the best way to improve the festival experience for our fans; the Event Genius by Festicket platform covers everything.”
"It’s been refreshing to work with a single supplier that could offer us everything we needed. By being able to provide us with an integrated solution that covers online ticketing, access control and cashless payments, our fans have only needed to create the one account and we’ve been able to see incredibly detailed insight into our audiences spending habits that we could have only dreamed about a few years ago."
Event Genius has proved to be a reliable and flexible partner, continually seeking ways to adapt its technology and reporting infrastructure to meet our requirements.
"We've been working with Event Genius for our ticketing since 2016 and lots of our restaurant partners have subsequently also turned to them for their own ticketing needs. Our festival consists of 100+ events and our needs aren't always straight forward but the self-serve platform and the great team at Event Genius make the process simple and straightforward for us every year."
“Festicket have been a major contributor to the Ultra Europe success story throughout the years. They have sent over 30,000 travellers to our festival over the last few years and have continued to support the event with their unrivalled marketing and tailor made booking system”
Tell us about your events and discover how Event Genius will help you deliver unforgettable experiences from the moments tickets go on sale, until the music stops.
